Privacy Policy

Privacy Policy for SunPac Solar

Updated Date: 01/06/2023

At SunPac Solar, we are committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather through our website and related services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

  1. Information Collection

1.1 Personal Information: We may collect personal information from you when you visit our website, fill out forms, make purchases, or interact with our services. This information may include your name, contact details (such as address, email, and phone number), payment information, and other relevant information necessary to provide our services.

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other anonymous statistical data, to analyze trends, administer our website, and improve our services.

  1. Use of Information

2.1 Personal Information: We may use your personal information to process your inquiries, orders, and payments, provide customer support, communicate with you about our products and services, and fulfill our contractual obligations. We may also use your information to send you promotional materials or newsletters, but you can opt out of such communications at any time.

2.2 Non-Personal Information: We may use non-personal information to monitor and analyze trends, administer our website, improve our services, and gather demographic information for internal purposes.

  1. Disclosure of Information

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business, or providing services to you. These service providers may have access to your personal information but are obligated to maintain its confidentiality and security.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security techniques, such as firewalls, secure socket layers (SSL), and encryption, to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SunPac Solar Address: 2848 Logan Rd, Underwood QLD 4119  Email: Phone: 1300 552 892

By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent